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Electronic Resources & Remote Learning: Troubleshooting Access Issues

Logging into Databases from Off-Campus

If you’re looking for electronic Resources, the library's Research Guides and Databases A-Z list are the best places to start. Starting here ensures that you will automatically be provided with a login screen if you are off campus. 
Alternatively, articles found in a web browser search or through Google Scholar might not show all of your access options and may take you to a "pay to view" page.

  • Every content provider “Sign in” will look different but users typically follow these steps:
    • Find the "Sign in" or "Login" button on the content provider's website (typically, this is located at the top right corner of the page)
    • If available, select OpenAthens as the sign in method
    • Put Macalester into the Find your organization/institution search box 
    • Sign in using your Macalester username/password
    • Examples below: JSTOR or Project Muse


If you don’t get full access to a title, copy/paste the title into Macalester’s WorldCat Discovery search to see if it’s available. 

Remote Access FAQs
If you are still having problems accessing materials that are “Held by Macalester College”/ “Available at Macalester” please contact aanders9@macalester.edu with the full citation information.

JSTOR Example:

Project MUSE Example:

 

FAQs

What is OpenAthens?

OpenAthens is an identity and IP-based authentication system that provides access to our licensed online resources via single sign-on (SSO) technology. 

What is my Federation?
Open Athens Federation. 
I usually access library resources through Google or Google Scholar. Will I still be able to use OpenAthens to authenticate?
Look for the “Login through OpenAthens” prompt on the resource homepage. Select “Macalester College” under “Find your institution.” If the Macalester College Library has access to this resource, you will be redirected to the Macalester Collge login screen.

What happens if I change devices or use a different browser? Will OpenAthens remember me?
OpenAthens uses cookies to remember your device’s IP address. If you change web services – from Firefox to Chrome or Internet Explorer – you will be asked to login again. Additionally, if you change devices, like from a laptop to a mobile phone, you will be asked to login again.

What happens if I clear my cookies daily, weekly or monthly?
You will be asked to login again.

What happens if I never clear my cookies or change my browser? Will OpenAthens remember me forever?
It depends on your browser, but generally the OpenAthens temporary browser cookie expires every eight hours. After eight hours you will be prompted to login again. Also, please remember if you clear your browser cookies or close out your browser session, the cookies are lost and you will have to login again.

What if I have other questions about authenticating to DeWitt Wallace library resources?
Contact aanders9@macalester.edu